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Acerca de nosotros

Poniendo a nuestros clientes en primer lugar

Experiencia en centros de contacto creando trayectorias del cliente hiperpersonalizados y sin fricciones.

[24]7.ai es un proveedor líder de soluciones y servicios de Experiencia del Cliente (CX), que combina una profunda experiencia operativa, soporte de interacción omnicanal con el cliente y productos de CX impulsados por inteligencia artificial galardonados.

Con más de dos décadas de experiencia en centros de contacto, [24]7.ai está redefiniendo cómo la inteligencia artificial, el conocimiento humano y la experiencia especializada pueden generar experiencias personalizadas y satisfactorias para el cliente.

 

Comprometidos con la excelencia, aprovechamos tecnología diseñada específicamente y equipos altamente capacitados para garantizar interacciones fluidas entre las empresas y sus clientes en todo el mundo. Como socio de confianza de numerosas empresas, nuestras soluciones van más allá de los estándares de la industria, estableciendo referentes en confiabilidad, escalabilidad y satisfacción del cliente.

25 Years of Impact

Delivered Consistently

Years of Experience

25

Brands Supported

250+

Global Teams

15K+

Industries Served

10+

  • At [24]7.ai, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect the personal information you provide us when using our website.

  • We collect various types of personal information when you interact with our website, including:

    • Contact Information: Your name, email address, phone number, and mailing address when you register on our site or subscribe to our newsletter.

    • Navigation Information: Your IP address, browser type, and pages visited to improve your user experience.

    • Cookies: We use cookies and similar technologies to track your activity on our site and store specific preferences.

  • The information we collect is used for the following purposes:

     

    • Providing and Improving Services: To facilitate your access to the site, improve our services, and personalize your experience.

    • Communication: To send you notifications, product updates, and offers that may interest you.

    • Analytics: To analyze site traffic and understand how users interact with our content.

  • We do not share your personal information with third parties, except in the following cases:

    • Service Providers: With third parties that help us operate our site and provide services, under agreements that protect your privacy.

    • Legal Obligations: When necessary to comply with a legal obligation or respond to requests from public authorities.

  • We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no internet transmission is completely secure.

  • We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

  • You have the right to:

     

    •  Access the personal information we hold about you.

    • Request Correction of any incorrect or outdated data.

    • Request Deletion of your personal information.

    • Opt-Out of Marketing Communications.

  • Our site uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

  • Your information may be transferred and stored in countries outside your country of residence, under adequate security measures to protect your privacy.

  • We may update this privacy policy occasionally. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

Business Info

Location

Complejo Empresarial Cortijo II, Bodega 121, Calz. Atanasio Tzul 22-00, Zona 12, Cdad. de Guatemala

Hours

Mon-Fri 9:00 am - 3:00 pm
Saturday 9:00 am - 1:00 pm

 

Let´s craft the future CX together

Location

Complejo Empresarial Cortijo II, Bodega 121, Calz. Atanasio Tzul 22-00, Zona 12, Cdad. de Guatemala

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