Nelly was born and raised in Guatemala, she has been a pinnacle part of our customer service team with eight years of experience under her belt, and having her on the team makes a world of difference. Her customers, teammates and supervisors all rave about her saying "Nelly brings a certain 'je ne sais quoi' to her calls and she treats the business as if it were her own. She is a mother of four wonderful children and a devoted wife. Nelly is well versed in supporting women, w