Our [story]

[24]7.ai has been revolutionizing customer service and sales for over a decade. In 2000, the company was a pioneer in the contact center business and this experience provided invaluable perspectives about consumers and how they interact with companies. [24]7.ai is headquartered in San Jose, California.

The company has contact centers in India, the Philippines, Guatemala, Colombia, and the United States.

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OWNERSHIP

Own it! As a team and independently we strive to own the outcome of our efforts.

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RESPECT

The foundation upon which everything is built.

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RESULTS

The outcome of drive, focus and commitment.

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teamwork

Together we work towards common goals, learning from the failures and sharing in the successes.

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TRANSPARENCY

No hidden agendas: understand where you stand.

Our [values]

Our [Benefits]

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CHAMPIONS

Our people and our culture are the most important elements of our company. That is why we recognize and feature all your efforts and hard work with the Champions Program that features multiple rewards and recognition activities to highlight your achievements.

YOU MAKE US PROUD!

Monthly Performance Recognitions
Top Performer Benefits
Redeem Points for Shopping, Restaurants and more
Monthly Outperformance Rewards System

Loyalty Awards

Excellence Awards

President’ Awards

Golden Club

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WELLNESS

We understand the importance of maintaining a healthy lifestyle and we love to encourage it.

 

LOOK GOOD, FEEL AWESOME!


Free Dentist On Site
On-Site Gym
Nutrition Club
Wellness Bonus
Yoga Classes

Fitness Pro Challenge

Virtual Workouts

[24]7.ai Bootcamp

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DELIGHTS

We want to DELIGHT you while working here. That is why we have developed a basket of benefits that will help you enjoy life, save time and stress less. Get discounts and deals while working here ranging from family scholarships to special discounts with your ID badge.


WE WANT TO SPOIL YOU!

Free Night Transportation
On-Site Bank
Education Allowance
Car insurance
Grocery and Utility Allowance

On-site Mini Market

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EMPOWERS

You define your limits! We want you to develop and be the best version you can be. We have developed tools and programs to help enhance your skills and get you and your team to the next level. We want to evolve with you, and that is why we listen to your suggestions, reviews and comments.


LET´S BE OUR BEST!

[24]7.ai E-ssentials Skills Training Program
LEAP Supervisor Training Program
RISE Promotions Program
[24]7.ai ARMY Agent Acceleration Program
Inspire Suggestion Program
U-LEAD Leadership Training Program

Excel Club

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GIVES

We are deeply involved with our community and support several local non-profit organizations in their efforts. We like to promote that culture to every member of the company, Together we can make a difference!


WE WANT TO SPREAD THE LOVE!

Organizations we help:
TECHO
AYUVI
Villa de los Ninos
Hospicio San Jose
Animal Wellness Drive [Asociacion de Amigos de los Animales-AMA]
Blood Donation [Red Cross]
Cabecitas de Algodon

United Way Guatemala

Glasswing Guatemala

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BONDS

We believe in building relationships and sharing. Join our special activities and programs designed especially for you and your loved ones!


WE ARE THE [24]7.ai FAMILY!

Soccer Tournament
Basketball Tournament
Ping Pong Tournament
Quinielas

Family Day

Virtual Engagement Activities

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CELEBRATES

Every day is an opportunity to have a good time! That’s why we celebrate life and have fun [24]7.ai!

 

 

WORK HARD, PARTY HARDER!



Class Graduations

Valentine's Day
Summer Party [Passover Week]
Mother's Day
Father's Day
[24]7.ai Anniversary
August Fair
Independence Day
Halloween

Year-End Party
Christmas Celebrations
Monthly Surprise Celebration

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